A property is in the wrong place on the map
Automatic lookups use OpenStreetMap, whose accuracy varies by area. For a property that must be exact, switch to ...
Help Center
Are you new to Frontage or need help getting started? You're in the right place!
Please select a category below to narrow your search, or click the Contact Support button for dedicated help from our team.
Getting Started
From installing Frontage to publishing your first property listing.
Licensing and Updates
Learn how licensing and auto-updates work in Frontage.
Troubleshooting
Start here if something in Frontage is not working as expected.
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Multisite Support
Multisite
Frontage supports single sites and per-site activation on a WordPress multisite network.
Network ...
PDF brochures can’t be generated
- Frontage needs a PDF engine to generate brochures. Go to **Frontage → Global Settings → PDF Engine Settings** to ...
Updates are not available
Go to **Frontage → Global Settings → License & updates**. It shows whether your license is active and whether ...
Frontage won’t activate
- Check that your site meets the requirements: WordPress 6.9 or later, PHP 8.0 or later, and the Divi 5 theme.
- ...
Maps are blank or markers are missing
- Ad blockers can block map files. Try the page with your ad blocker turned off.
- A property appears on the map ...
Quick Start Guide
Getting started with our Quick Start Guide
This guide takes you from installing Frontage to publishing your first ...
Property or team member pages show “Page not found”
1. Go to **Settings → Permalinks** in WordPress.
2. Click **Save Changes** without changing anything. This ...
Images are missing from PDF brochures
The PDF engine has to be able to fetch your images. Check that the images can be opened without logging in. If you ...
Licensing & Updates Overview
License & Updates Overview
This page explains how license activation works in Frontage and what happens
to ...
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